A LETTER TO OUR CUSTOMERS


Together, we are facing a truly unprecedented situation. The global Corona Virus Pandemic is affect all of our communities and our way of life. During this time we wanted to reach our and update you on how we’re approaching the situation at DeKalimba




There are ome restrictions in the logistics of the shipping company to limit their cargo package each day. This situation lead us to limit our daily shipment.


Please also notice the shipment time may get some delay even after your order has been shipped by the shipping company. For customs in some countries that restrict the foreign shipment may cause the delay for several days.


However, we always try out best to give the best service for you. 24/7 Suppor team is available to reach you out via e-mail and instagram DM’s. If you have any concerns about your order, feel free to contact us!


Hope you can understand the delay occurs during this pandemic


Thank you!


Best Regards,


De Kalimba


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